Archive for the ‘Web Search’ Category

Bing and Facebook Get Closer: Search Features, Global Access, and New Ad Arrangements

Friday, February 5th, 2010

Some news via the Bing Search Blog regarding their service and Facebook.

Here’s the news in a nutshell via this post:

1) Bing will provide Facebook, “full access to great Bing features…[with] richer answers combined with tools that help customers make faster, smarter decisions.” This is in addition to Bing continuing to, “exclusively power the web search results on Facebook.” In other words, look for a more robust web search product from Facebook.

2) Bing-Facebook integration is going global. Previously, it was U.S. only. The post points out that the Bing-Facebook will be accessible to more than 400 million people around the globe. That’s a recently updated number in a post by Facebook Founder and CEO, Mark Zuckerberg. It’s amazing not only their user numbers but how rapidly they grow.

3) Advertising news. Facebook will now be responsible for selling its own ads on the Facebook site. Microsoft/Bing will continue to provide search ads to Facebook.

Look for all of these to become available in the next few weeks and months. Overall, a very nice win for Bing.

Source: Bing Search Blog

First, Google Street Views and Now, Preparing for Google “Store Views”

Thursday, February 4th, 2010

Barry Schwartz writes:

I received a tip from a New York retailer named Oh Nuts, that Google came to their store to take pictures for a new Google Maps product named “Google Store Views.” I was told that they took pictures of the inside of the store, every 6 feet, in all directions. They also took pictures of products.

Google Store Views will allow people to essentially walk into the store, off of Google Street Views. So imagine you are looking at this store, and then you can click on the door to enter it, all on Google Maps. Then when you enter the store, you can wall through it.

Schwartz’s post continues on to include several shots of the Google “Store Views” team capturing images inside the store.

It’s going to be interesting to see how many and what type of stores Google captures “Store Views” for. Also, will they be in small town or only in large cities in the U.S.? World?

Source; Search Engine Land

Google CEO Eric Schmidt Discusses Technology’s Impact on Younger Generation

Thursday, February 4th, 2010

Ravi Nagarajan writes:

Many of us still remember going to the library, finding books using a card catalog, and carrying stacks of books home. High technology involved looking through old newspapers and magazines using microfiche. Wikipedia, every student’s favorite reference source*, did not exist. It is easy to imagine how much time could have been saved and how much more could have been accomplished with access to today’s internet!

*Comment from ResourceShelf
We wonder how many other “favorite” resources students would have and use (via their local school, public, or academic library) if they knew they were available in the first place and using them is much easier, faster, and efficient than they were just a couple of years ago?

In the brief video clip shown above, Google CEO Eric Schmidt talks about how technology impacts the lives of younger people and whether the overall quality of education will be improved or hurt by instant access to information. Mr. Schmidt points out that many aspects of modern technology have raised the bar and improved the quality of the young people hired at Google. However, he is also concerned that long form reading may be on the decline since media is often consumed in much smaller portions. This raises the important question of whether the internet may be creating a generation with knowledge that is a mile wide but only an inch deep.

The video of Schmidt is embedded in the page.

Source: SeekingAlpha

Google Working With NSA to Investigate Cyber Attack, EPIC Seeks Records

Thursday, February 4th, 2010

From the Wall Street Journal Article:

Officials at the National Security Agency have been working with Google Inc. to investigate the cyber attacks that Google announced publicly last month, according to people familiar with the investigation.

A Google spokeswoman declined to comment. NSA didn’t immediately respond to requests for comment.

The NSA’s general counsel began drafting what’s known as a cooperative research and development agreement the day Google announced the breach, according to a people familiar with the investigation. The agreement was finalized within 24 hours, but the flow of information was still limited, according to a person familiar with the investigation. It allowed the NSA to examine some of the data related to the intrusion into Google’s systems.

Both the FBI and NSA dispatched officials to work directly with Google. Most of the information shared with NSA officials has been about the nature of the data that was stolen from Google, a person familiar with the investigation said.

Source: Wall Street Journal

See Also: EPIC Seeks Records on Google-NSA Relationship

See Also: EPIC Sues NSA to Force Disclosure of Cyber Security Authority

Google to enlist NSA to help it ward off cyberattacks (via Washington Post)

Search Patterns: A New Book by Peter Morville and Jeffery Callendar

Wednesday, February 3rd, 2010

We would not be at all surprised if Search Patterns (like other books by Morville) become required reading in library and info science programs.

Info Architecture Guru, Peter Morville and Design Director, Jeffery Callender have just released a new book titled, Search Patterns. This book takes a look at design patterns that, “apply across the categories of web, e-commerce, enterprise, desktop, mobile, social, and real time search and discovery.”

The book is available at Amazon.com where you can also search and browse the text.

The SearchPatterns.org web site is also full of material and is free to browse, read, and use. Here’s some of what you’ll find:

+ The Full Text of Chapter One
+ A Partial Set of Illustrations from the Book. They could be very helpful if needing help illustrating an idea for a presentation
+ A Recommended Reading List
+ Book Reviews
+ Feedback and Discussion Secion

+Search Patterns Library (via Flickr)
“A sandbox for collecting search examples, patterns, and anti-patterns.”
Interesting, useful, and informative.
Searchable here.

From the News Release:

Users are invited to speak Boolean and then wait patiently for irrelevant results. These disparities exist because expertise is situated in multiple disciplines and design patterns are scattered across contexts. Our book aims to bridge these gaps and help design teams to make search better through incremental improvement and radical innovation.”

Access the Search Patterns Web Site

Source O’Reilly

Hat Tip: Blake Carver LIS News

Research shows online reputations matter

Thursday, January 28th, 2010

Research shows online reputations matter

Research commissioned by Microsoft in December 2009 found that 79 percent of United States hiring managers and job recruiters surveyed reviewed online information about job applicants.

Most of those surveyed consider what they find online to impact their selection criteria. In fact, 70 percent of United States hiring managers in the study say they have rejected candidates based on what they found.

Review the results of the survey to see how online reputations impact people’s lives. The research comes from interviews with over 1,200 hiring and recruitment managers and 1,200 consumers in the United States, the U.K., Germany and France.

The results of the research reveal what you post on the Internet and what people post about you can affect your professional life. Learn what action you can take to manage your online reputation.
+ Research overview (PDF)
+ PowerPoint presentation

Source: Microsoft Privacy Day

Microsoft Bing Masterclass – Top Tips & Tricks

Wednesday, January 27th, 2010

From the Article:

Over the following pages, we’ll show you how to get the most out of the search engine and the new functions in Bing Maps.

Google prides itself on having a clean, minimalist design and offering a list of highly relevant results. Bing, on the other hand, organises its results into search categories such as Maps, Images, Videos and Shopping. These categories are created dynamically in response to your query

Btw, when using Bing Maps make sure to try out the obilque or “Bird’s Eye” imagery for many locations around the world. We never get tired of it.

Source: IDG News Service

Google’s Social Search Begins Rollout (Beta) to All Users

Wednesday, January 27th, 2010

From the Article

Google has begun the rollout of its Social Search product, a way of seeing customized search results based upon the people in your social network. Social Search has been an opt-in Google Labs experiment since its debut in October, but will be available as a beta product in the “next few days” to all users on Google.com.

Overview of Today’s Release from the Official Google Blog

More in this October, 2009 Post With Material From the Official Google Blog and Danny Sullivan.

Source: Search Engine Land

Google Toolbar Tracks Browsing Even After Users Choose “Disable”

Tuesday, January 26th, 2010

Google Toolbar Tracks Browsing Even After Users Choose “Disable”

Run the Google Toolbar, and it’s strikingly easy to activate “Enhanced Features” — transmitting to Google the full URL of every page-view, including searches at competing search engines. Some critics find this a significant privacy intrusion. But in my testing, even Google’s bundled toolbar installations provides some modicum of notice before installing. And users who want to disable such transmissions can always turn them off – or so I thought until I recently retested.

In this article, I provide evidence calling into question the ability of users to disable Google Toolbar transmissions. I begin by reviewing the contents of Google’s “Enhanced Features” transmissions. I then offer screenshot and video proof showing that even when users specifically instruct that the Google Toolbar be “disable[d]”, and even when the Google Toolbar seems to be disabled (e.g., because it disappears from view), Google Toolbar continues tracking users’ browsing. I then revisit how Google Toolbar’s Enhanced Features get turned on in the first place – noting the striking ease of activating Enhanced Features, and the remarkable absence of a button or option to disable Enhanced Features once they are turned on. I criticize the fact that Google’s disclosures have worsened over time, and I conclude by identifying changes necessary to fulfill users’ expectations and protect users’ privacy.

Source: Benjamin Edelman’s blog

Search Statistics: comScore Reports Global Search Market Growth of 46 Percent in 2009

Friday, January 22nd, 2010

From the Announcement:

The study revealed that the U.S. remains the largest search market worldwide, while Google Sites retains a commanding position in the global search market.

[Snip]

The total worldwide search market boasted more than 131 billion searches conducted by people age 15 or older from home and work locations in December 2009, representing a 46-percent increase in the past year. This number represents more than 4 billion searches per day, 175 million per hour, and 29 million per minute. The U.S. represented the largest individual search market in the world with 22.7 billion searches, or approximately 17 percent of searches conducted globally. China ranked second with 13.3 billion searches, followed by Japan with 9.2 billion and the U.K. with 6.2 billion. Among the top ten global search markets, Russia posted the highest gains in 2009, growing 92 percent to 3.3 billion, followed by France (up 61 percent to 5.4 billion) and Brazil (up 53 percent to 3.8 billion).

Access the Complete Announcement (Contains Two Charts)
+ Top 10 Countries by Number of Searches Conducted December 2009 vs. December 2008
+ Top 10 Search Properties by Searches Conducted December 2009
vs. December 2008

Source: comScore

Google Introduces “Answer Highlighting” and “Rich Snippets for Events”

Friday, January 22nd, 2010

A new post on the Google Blog introduces two new features that will be rolling-out across Google.com in English during the next few days. The blog post has a few illustrations but in a nutshell, one of new features builds on the Google Squared technology that was introduced last year. According to the site, as of today, Google Squared itself, a part of Google Labs. Google Squared focuses on adding structure to unstructured web data.

So, how how’s it going to be used?

Answer Highlighting helps you get to results more quickly by seeking out and bolding the likely answer to your question right in search results list. The feature is meant for searches with factual answers, such as [meet john doe director], [[john lennon died], or [what was the political party of president ford]. If the pages returned for these queries contain a simple answer, the search snippet will more often include the relevant text and bold it for easy reference.

Of course, info pros (especially school librarians) need to remind people that even if the answer comes via this new service, Google is not the source of the information. Also, it’s important to make sure users where the info is coming from and in some cases how current it is.

The other new feature introduced today are “Rich Snippets for Events.” It’s primarily for webmasters who have been working with Google’s Rich Snippets since May, 2009. “Snippets” allow webmasters to add structured data in a standard format to web pages.

Today, we’re announcing support for a new Rich Snippets format for events. The new format improves search results by including links to specific event names, dates and locations. Here’s an example of a new event result from livenation.com if you search for

The new result format provides a fast and convenient way to identify pages with events and click directly to the ones you find interesting. If you’re into Hip Hop Karaoke, you can quickly find out when and where the next show is in Irving Plaza, and click for more info. We’ve been working with a few sites to ramp them up for our initial launch, but it will take time for other webmasters to start implementing the new markup.

Source: Official Google Blog

See Also: Google Webmaster Central

Real-Time Search: 5 Alternatives to Google, Bing

Thursday, January 21st, 2010

This article looks at five dbases/services that do their best at providing real-time access to various info sources.

The sources discussed are:

1. Collecta (A favorite of Gary’s)

2. Leapfish

3. OneRiot

4. Scoopler

5. Thoora

Source: Computerworld

Google and Synonyms

Wednesday, January 20th, 2010

From a Search Engine Land Post by Matt McGee:

In a post on the Official Google Blog, Google opens up the curtains a bit on how it handles synonyms in search queries and results. It’s a fairly detailed peek inside one aspect of Google’s search algorithms — an aspect that Google says affects a lot of searches:

“…our measurements show that synonyms affect 70 percent of user searches across the more than 100 languages Google supports. We took a set of these queries and analyzed how precise the synonyms were, and were happy with the results: For every 50 queries where synonyms significantly improved the search results, we had only one truly bad synonym.”

[Snip]

Google also says it’s changing how synonyms are displayed in search results: Rather than only bolding direct variants of words (like “photos” for “pictures”), Google has “extended this to words that our algorithms very confidently think mean the same thing, even if they are spelled nothing like the original term.”

Matt goes on to mention the use of the ~ (tilde) and + (sign).

The ~ shows more synonyms and related terms. Example. The bolded terms are either your search term or a synonym (according to Google).

The + sign turns the synonym feature off. Example.

Access the Complete Article

Source: Search Engine Land

Changes to MS/Bing Data Retention Policy: Amount of Time IP Addresses are Stored from Searchers Moves from 18 Months to 6 Months

Tuesday, January 19th, 2010

From a Dow Jones Article:

Microsoft Corp. Tuesday acted on its promise to tighten consumer privacy rules, saying it will limit the length of time it holds customers’ Internet search data to six months regardless of what competitors do.

The company will “delete the entire Internet Protocol address associated with search queries at six months rather than at 18 months,” it said in a blog.

The move to grant online users more privacy comes after intense negotiations with European data privacy regulators who have been pushing for all search engines to limit the time they hold personally identifiable search data to six months since early 2008.

[Snip]

Google currently stores Internet protocol addresses which can be used to identify the computer used for searches for 9 months, and deletes all cookies after 18 months.

Source: Dow Jones

See Also: Much More in this Blog Post from Microsoft

See Also: Microsoft Complies With EU Demand, First To Cut Data Retention To Six Months (via Search Engine Land)

Resources of the Week: A Handful of Niche Search Engines

Monday, January 18th, 2010

Resources of the Week: A Handful of Niche Search Engines
By Shirl Kennedy, Senior Editor

It’s only common sense. When you’re looking for a needle in a haystack, it’s easier when the haystack is as small as possible. So why use a general web engine when what you’re looking for is very specific? Thus, our love for specialized search engines. Here are four.

+ SlideFinder allows you to search for PowerPoint slides in English and an assortment of other languages. There’s even a plug-in for PowerPoint 2007 that lets you search for slides from within PowerPoint. You can also add it to the collection of search engines in your brower’s search bar. According to its blog, SlideFinder is placing special emphasis on indexing presentations from university websites because these “will often contain high quality content.” The blog is worth following for its presentation advice and tips.

+ eCirc, from the Audit Bureau of Circulation, offers the latest summarized circulation figures for newspapers, consumer magazines, business publications and farm publications in the U.S., Canada, and for selected publications in other coutries.

+ AddALL Ebook Price Comparison allows you to “(m)eta-search 30+ ebook sites with one click”. The results screen allows you to sort by title, author, price, site, or format. Clicking a title takes you directly to the site where it’s available so you can buy/download the book. Incorporates free e-books.

+ National Climatic Data Center Storm Event Database, from NOAA, allows you to search for various types of storms in your state, down to the county level. It contains:

  • All Weather Events from 1993 – 1995, as entered into Storm Data. (Except 6/93 – 7/93, which is missing) (NO Latitude/Longitude)
  • All Weather Events from 1996 – Current, as entered into Storm Data. (Including Latitude/Longitude)
  • Plus additional data from the Storm Prediction Center; Including
    • Tornadoes 1950-1992
    • Thunderstorm Winds 1955-1992
    • Hail 1955-1992

Select a state (or “all”) from the dropdown menu, and you’re off and running. You can limit your search to a single event type (e.g., tornadoes), a particular time period, the $ amount of damages, number of injuries or deaths, and more.

Gartner: Facebook Will be the Common Denominator in Social Net by 2012; Mobile Phones Overtake PCs by 2013

Sunday, January 17th, 2010

The consulting firm is out with their predictions for the next few years. It’s a long document.

Here are a few highlights:

By 2012, Facebook will become the hub for social network integration and Web socialization. Through Facebook Connect and other similar mechanisms, Facebook will support and take a leading role in developing the distributed, interoperable social Web. As Facebook continues to grow and outnumber other social networks, this interoperability will become critical to the success and survival of other social networks, communication channels and media sites.

Other social networks (including Twitter) will continue to develop, seeking further adoption and specializations with communication or content areas, but Facebook will represent a common denominator for all of them.

By 2015, context will be as influential to mobile consumer services and relationships as search engines are to the Web. Whereas search provides the “key” to organizing information and services for the Web, context will provide the “key” to delivering hyperpersonalized experiences across smartphones and any session or experience an end user has with information technology. Search centered on creating content that drew attention and could be analyzed. Context will center on observing patterns, particularly location, presence and social interactions. Furthermore, whereas search was based on a “pull” of information from the Web, context-enriched services will, in many cases, prepopulate or push information to users.

By 2013, mobile phones will overtake PCs as the most common Web access device worldwide. According to Gartner’s PC installed base forecast, the total number of PCs in use will reach 1.78 billion units in 2013. By 2013, the combined installed base of smartphones and browser-equipped enhanced phones will exceed 1.82 billion units and will be greater than the installed base for PCs thereafter.

Access the Complete Document

Source: Gartner

The Longtail of News: When Should Editors “Unpublish” Online News Reports?

Thursday, January 14th, 2010

From the Article:

As public editor [Kathy English] of Canada’s largest-circulation newspaper {The Toronto Star] , I am increasingly faced with requests to remove published content from the Star’s website.

The reasons for these requests to “unpublish” – a word media organizations have coined to describe public requests to remove content from news websites — are varied. Some believe the report is inaccurate or unfair. Some experience what might be called “source remorse” and rethink what they want the public to know about them. Others may be embarrassed by what is written about them; they decide they don’t want the public to know their marital status, or what they paid for their home.

In many cases, these unpublishing requests emerge many months, even years, after original publication when those named in the news understand that through Google and other search engines, the news article in which they are named is easily accessible to the general public.

For journalists and news organizations, requests to unpublish raise questions about accuracy and fairness, as well as trust and credibility with our readers and the communities we serve.

What’s fair to readers? What’s fair to those we report on? How do news organizations respond to such requests in a manner consistent with journalistic principles of accuracy, accountability and transparency?

My paper, “The longtail of news: To unpublish or not to unpublish” (24 pages; PDF) examines how news organizations throughout North America are responding to requests to unpublish news content. Information was gathered in several ways, most notably through a North American-wide survey to which 110 news organizations responded.

Source: J-Source.ca

Access Full Text Report: “The longtail of news: To unpublish or not to unpublish” (24 pages; PDF)

Source: APME

Hat Tip: Cliff L.

Bing Enhances Their Health Search Product

Tuesday, January 12th, 2010

Today, Bing announced several new features added to their health search resource. This blog post has the details, screen caps, etc.

Here’s one example for Hepatitis C.

First, the summary (data from different sources; links to info about related conditions and medications; links to medical centers “that are active in the field.” Clicking one of the blue links takes you to more specialty health info while selecting an orange link formulates a query for the Bing database. While having a query formulated for you or the user your working with can be useful, when we ran a few searches the results came back with material that was nowhere close to being as credible and/or current as other health info available via Bing.

Second, new instant answers for hospital information. Example. The data comes from the Medicare Hospital Info Database.

Third, medicines also have instant answers.
Note the brief summary directly below the drug’s name along with links to info about side effect, drug interactions, etc.

Finally, the blog post points out that Bing Health is now covering more areas with data from more providers. An example given in the blog post is “milk allergy in infants. However, to access the data you have to run the search, “baby milk allergies.” Looks like a bit of extra work is needed.

Source: Bing Search Blog

American Dialect Society Votes “tweet” 2009 Word of the Year; Word of the Decade “google”

Friday, January 8th, 2010

From the Announcement:

In its 20th annual words of the year vote, the American Dialect Society voted “tweet” (noun, a short message sent via the Twitter.com service, and verb, the act of sending such a message) as the word of the year and “ google” (a generic form of “Google,” meaning “to search the Internet) as its word of the decade.

Presiding at the Jan. 8 voting session in Baltimore were ADS Executive Secretary Allan Metcalf of MacMurray College, and Barrett, chair of the New Words Committee of the American Dialect Society editorial director of online dictionary Wordnik.com. Barrett is also the editor of the column “Among the New Words” in the society’s quarterly academic journal American Speech.

“Both words are, in the end, products of the Information Age, where every person has the ability to satisfy curiosity and to broadcast to a select following, both via the Internet.” [Grant] Barrett, [chair of the New Words Committee of the American Dialect Society editorial director of online dictionary Wordnik.com] said. “I really thought blog would take the honors in the word of the decade category, but more people google than blog, don’t they? Plus, many people think ‘blog’ just sounds ugly. Maybe Google’s trademark lawyers would have preferred it, anyway.”

From the News Release (7 pages; PDF):

Other Nominees for Word of the Year Were:

-er A suffix used in such words as birther, someone who questions whether Obama was born in the United States; deather, someone who believes the government has death panels in its healthcare reform plan; Tenther, someone who believes the Federal government is mostly illegal because it usurps rights which belong to the States, in violation of the 10th Amendment; and truther, someone who doubts the official account of the 9/11 attacks.

fail A noun or interjection describing something egregiously unsuccessful. Usually used as an interjection: “FAIL!”

H1N1 The virus that causes swine flu.

public option A government-run healthcare insurance program, desired by some to be part of the country’s
healthcare reform.

Dracula sneeze Covering one’s mouth with the crook of one’s elbow when sneezing, seen as similar to popular
portrayals of the vampire Dracula, in which he hides the lower half of his face with a cape.

Other Nominees for Word of the Decade Were:

9/11 The terrorist attacks of September 11, 2001. Pronounced “nine eleven.”

blog A web site for publishing a chronological and ongoing series of related entries, especially when they are all
by the same person(s) or on the same topic. Also a productive combining form: blogosphere, blogerati, milblog, blogola.

green Related to ecological or environmental conservation or protection. Also a productive combining form:
greenwashing, green collar, etc.

text Verb: to send a text message via a mobile phone. Noun: such a message.

war on terror A global effort to prevent terror and terrorists.

Wi-Fi abbreviation. Wireless Fidelity, a group of technical standards enabling the transmission of data over
wireless networks.

Other categories and previous winners are found in the news release.

Source: American Dialect Society

Dan Cohen: Yes, Google is Good for History But It’s Not Perfect

Friday, January 8th, 2010

From the Inside Higher Ed Article:

At a discussion of “Is Google Good for History?” here Thursday, there weren’t really any firm “No” answers. Even the harshest critic here of Google’s historic book digitization project confessed to using it for his research and making valuable finds with the tool.

But that doesn’t mean Google Books wasn’t criticized. In a discussion at the annual meeting of the American Historical Association, scholars questioned the way Google has organized the books project and whether it was doing enough in quality control. At the same time, though, many comments suggested deep appreciation for the company’s efforts. And some suggested that Google has become something of an unfair target for academics who pay little attention as other companies charge college and university libraries high fees for their materials. Over the course of the discussion, not only did Google take a few hits, but so did librarians and professors (although the Google representative left it to the academics to criticize themselves).

Dan Cohen, director of the Center for History and New Media, at George Mason University, kicked off the discussion with a strong defense of Google’s book digitization efforts.

Cohen stressed that he was under no illusions that Google is perfect. He is among those who — before everyone was doing it — shared a find he made of a scanned book by Google that featured a human hand that shouldn’t have been visible. And he admitted — anticipating the criticism that would follow — that there are numerous mistakes in Google, of titles and categories (especially in the metadata used to classify books for search purposes).

But he said errors are inevitable and was more critical of Google for not releasing more of the tools it has created to classify books so that scholars could better understand them and use them. He said Google was uncharacteristically secretive about the digitization project, although he acknowledged that this is no doubt in part because of all the litigation over it.

The full text of Dan Cohen’s Speech, “Is Google Good for History?” is available online.

Source: Inside Higher Ed

UPDATE

See Also: Paul Duguid from UC Berkeley spoke on the same topic. You can watch his presentation here.

Hat Tip: The Laboritorium