The article begins with one paragraph about Google Book Search but the story actually focuses on the Usenet archive (Google Groups).
From the Article by Kevin Poulsen:
…a few geeks with long memories remember the last time Google assembled a giant library that promised to rescue orphaned content for future generations. And the tattered remnants of that online archive are a cautionary tale in what happens when Google simply loses interest.
That library is Usenet, a vast internet- and dial-up-based message board system erected in 1980. Though moribund today, for decades Usenet was the paper of record for the online world, and its hundreds of millions of “newsgroup” postings chronicle everything from the birth of the web to the rise of Microsoft, as well as more trivial matters.
In February 2001, Google rescued that history when it acquired the New York-based Deja.com, and with it a Usenet archive going back to 1995. It turned the archive into Google Groups, in a move that was cheered by net geeks who had seen Deja’s reliability declining, and were certain that the supremely competent Google would save it.
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Flash forward nearly eight years, and visiting Google Groups is like touring ancient ruins.
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Searching within a newsgroup, even one with thousands of posts, produces no results at all. Confining a search to a range of dates also fails silently, bulldozing the most obvious path to exploring an archive.
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“The search results are extremely poor,” says network pioneer Brad Templeton. “Like nobody cares.”
Henry Spencer, whose Usenet archive forms much of Google Groups, is troubled by the company’s curatorship. “Google does get a lot of credit for putting it together and making it available,” Spencer says. “But search capabilities are important for such a large collection of data. The archive’s value to the community is considerably reduced if it’s not conveniently searchable.”
Source: Wired
