We’re posting about new libraries several times a week.

+ The Moline Public Library debuts Text a Librarian Service (via Quad Cities Online)

To send a question to the library, text 66746 and start your question with askmpl. For example, askmpl do you have a copy of Twilight?

+ Information at library patrons’ fingertips in pilot text program (via OregonLive)

The pilot project, called “My Info Quest,” enables patrons to send a text message to a county librarian, who will text an expert answer back to the patron within 10 minutes during hours of service. Text questions to 309-222-7740 with the code WCC in front.

+ Text-A-Librarian sends students answers (San Jose State)

Science Librarian Rob Bruce said the library was exploring new territory.

“We’re providing another access point for students to communicate with us,” Bruce said.

Marci Hunsaker, the co-unit head of reference at the Dr. Martin Luther King Jr. Library, said the library has been pursuing different ways to communicate with students.

“We’ve been looking at a lot of reference type ways that students and others can access some help at the library,” Hunsaker said.

A Spartan Daily test found that questions were generally answered within 10 to 20 minutes during operating hours while one of the three questions sent did not receive a response.

See Also: Maryland University Begins Text a Librarian Service
This post includes a list of libraries participating in the InfoQuest program.

This entry was posted on Wednesday, September 23rd, 2009 and is filed under Libraries and Librarianship, Wireless Web and Search. You can follow any responses to this entry through the RSS 2.0 feed. Responses are currently closed, but you can trackback from your own site.