Two stories two report. 1) from the University of Nebraska at Omaha and 2) from San Jose Public Library.
The Criss Library now offers a texting service for students, in which they may text brief questions to a librarian and receive a response within 10 minutes.
The text-a-librarian feature is part of a national trial by libraries across the United States. It is designed to assist students using the technologies they are most comfortable with.
“We are trying to meet the information needs of students where they are, ” said Linda Parker, an associate professor and social sciences reference librarian at the Criss Library. “We want to understand how students seek information.”
Source: The Source (University of Nebraska at Omaha)
2) Need Help? Text a Librarian
Starting today, area residents with burning reference questions can get answers via a text message from San Jose librarians.
The San Jose Public Library is participating in a pilot program that allows residents to text their queries and receive a quick response from San Jose Public Library and San Jose State University librarians.
Source: KGO
