Ask Scotland: A New Virtual Reference Service

A bit late to the party on this one. )-: We say better late than never. (-:

From the Announcement:

AskScotland is a collaborative national service developed by the Scottish Library and Information Council (SLIC) that will pool the staff and resources of Scotland’s public library services to bring their knowledge and rich collections to a global audience.

In the initial stages of the project, users will submit questions via email using a form on the AskScotland website. The question will then be routed to the appropriate library service and a personalised response will be researched by a specialist reference librarian.

AskScotland is part of the wider ScotlandsInformation.com service that brings together information available in Scotland’s libraries, museums and archives to offer a single, user-friendly access point to the vast array of important resources and collections held in Scotland.

ScotlandsInformation uses Google map technology to allow users to browse collections and get service information by clicking on a location.

The new service is using QuestionPoint/OCLC technology

Direct to Ask Scotland

Source: Scottish Library and Information Council (SLIC)

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