The Obama administration wants a “context-driven government” with services accessible through people’s regular daily activities that involve information technology, according to the administration’s top IT officer.
The government needs to re-examine how to use technology to interact with the public and provide services most useful to people, Vivek Kundra, the federal chief information officer, said April 25 at a breakfast hosted by the Northern Virginia Technology Council and sponsored by 1105 Government Information Group.
“We need to move toward a new vision of service delivery and recognize that we don’t necessarily need to spend taxpayer dollars on continuing to invest in infrastructure that’s government-centric only,” he added. “We need to start thinking about the solutions from the eyes of the public that we serve, rather than through the eyes of public servants that want to make it easy for themselves to deploy solutions.”
…Kundra said with the government’s four million employees, 10,000-plus IT systems and more than 24,000 Web sites, complete transformation of federal IT wouldn’t come overnight.
Source: FCW
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