From the Web Site:
Order the 2009 Consumer Action Handbook. This everyday guide to being a smart shopper is hot off the press and chock-full of helpful tips about preventing identity theft, understanding credit, filing a consumer complaint, and much more. In the 2009 edition, you’ll find updated information about filing for bankruptcy, finding a lawyer, and planning a funeral, along with many other useful topics.
A web version of the handbook is available here. You can access the entire publication either as a single download (PDF) or by
chapter.
Source: Federal Citizen Information Center
