The class librarian: Putting a friendly face on library service

The class librarian: Putting a friendly face on library service
by Rebecca Starkey and Barbara Kern

Navigating the extensive world of information today can be difficult, and it can be especially challenging for undergraduate students attending large research universities, such as the University of Chicago (UC). While the enrollment of the College of the University of Chicago continues to grow each year, graduate and professional students still comprise approximately two-thirds of our student body. As a result, our libraries are primarily designed to serve and support the research needs of graduate students and faculty. The size of our collections, as well as the organizational structure of the library, can quickly intimidate new undergraduates. Where graduate students and faculty may delight at the prospect of browsing through our millions of print volumes, many undergraduates feel overwhelmed and frustrated by just trying to identify a few books for the paper they are writing.

Source: C&RL News