Libraries using IMs to attract young clients
Congrats Lesley! Great work!
Hoping to connect with younger patrons, the Evanston Public Library is shelving tradition for a new role: instant messenger buddy.
Working under the screen name EPLRef, librarians have ventured into the domain of teen gossip, offering reference services in the same format youths use to trade acronym-laced tales of romantic breakups and fashion disasters.
Source: Chicago Tribune
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