Natural Language Searching
Question Answering Software
The National Library of Medicine Invites You To “Ask Cosmo”
Cosmo is a new natural language, question answering, “virtual representative” from the NLM. From the announcement, The National Library of Medicine (NLM) receives hundreds of e-mailed questions each day on its customer service line. Because many of them are simple and asked numerous times each day, NLM decided to develop software that would answer these queries and thus free up customer service representatives and reference librarians to answer more complex questions…Cosmo is familiar with hundreds of Frequently Asked Questions (FAQs). Based on software from NativeMinds, Cosmo is online 24×7.
See Also: Other Virtual Reps Using NativeMinds Software

This entry was posted on Monday, July 28th, 2003 and is filed under Uncategorized. You can follow any responses to this entry through the RSS 2.0 feed. Responses are currently closed, but you can trackback from your own site.