Professional Reading Shelf (2 Items)
Virtual Reference
Full-Text Report,
A Digital Reference Service for a Digital Library: Chat Technology in a Remote Reference Service
A report about chat-based virtual reference services at Ryerson University in Canada
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The September/October Issue of Information Highways is Now Online
Titles of selected article from the Canadian periodical:
*”UpClose: Dr. Nick Bontis”
“Meet the man who’s changing the way we think about a nation’s intellectual capital”
*”Fee-based content gains momentum”
*”How to negotiate with vendors”
*”Monitoring Web pages” by Gwen Harris

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